what does error message unable to initialize installer GUI. mean?

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I get this unable to load plug in on one computer, running aol newest 9.7 desktop, and then I download the aol 9.7 to my other computer, and the same thing happens. I had 2 aol accounts since 1995, but have become so burned out and frustrated with aol recently that I have already cancelled one of ...
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Call AOL and tell them you want to open a pay account. If latter you want a free account it's easy to switch. AOL 9.7 At the right top -- Help -- manage my account. 1 800 827 6364 They may correct your problem without create a new account. Won't hurt to try.
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Answered: Error message

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