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Discuss AOLHelp.Erin's answer to: Welcome screen doesn't load

The aol welcome screen briefly appears and then is replaced with the error message "Internet Explorer cannot open Internet Site http://w.main.welcomescreen.aol.com/?cobrand=htmlws-main-bb operation ...

Official

Hi, Krell:

I apologize for the inconvenience. Are you using the AOL Desktop software? If so, please try the solutions/suggestions listed in the article below.

Welcome Screen freezes or appears blank
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4 Comments About This Answer

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sinuous00

I just downloaded 9.7 desktop version on a newly reformatted hard drive and I am getting the same error and nothing I have read thus far has helped

 
Official
AOLHelp.Erin

I apologize for the inconvenience. Could you send me these details, along with your contact information to atsupporthelp@aol.com? I'll forward your question to another team for assistance.

Thank you.

 
william schertz Thinks this answer is Not Helpful:

the aol welcome screen briefly appears and then is replaced with the error message internet explorer cannot open internet site http://w.main.welcome screen.aol.comcobrand=htmlws-main-bboperation please help me!

 
william schertz Thinks this answer is Not Helpful:

please someone send me an answer as to how to fix this problem?

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