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Discuss AOLHelp.Erin's answer to: Welcome screen doesn't load

The aol welcome screen briefly appears and then is replaced with the error message "Internet Explorer cannot open Internet Site http://w.main.welcomescreen.aol.com/?cobrand=htmlws-main-bb operation ...

Official

Hi, Krell:

I apologize for the inconvenience. Are you using the AOL Desktop software? If so, please try the solutions/suggestions listed in the article below.

Welcome Screen freezes or appears blank
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7 Comments About This Answer

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sinuous00

I just downloaded 9.7 desktop version on a newly reformatted hard drive and I am getting the same error and nothing I have read thus far has helped

 
Official
AOLHelp.Erin

I apologize for the inconvenience. Could you send me these details, along with your contact information to atsupporthelp@aol.com? I'll forward your question to another team for assistance.

Thank you.

 
william schertz Thinks this answer is Not Helpful:

the aol welcome screen briefly appears and then is replaced with the error message internet explorer cannot open internet site http://w.main.welcome screen.aol.comcobrand=htmlws-main-bboperation please help me!

 
william schertz Thinks this answer is Not Helpful:

please someone send me an answer as to how to fix this problem?

 
cave

Error -101 when loading url http://www.welcomescreen.aol.com/     i get this over and over.  why?  it is aol 9.7 beta..  they are supposed to work on errors like this.

 
cave

p.s. i already have rebuilt the adapter and done a restore today... it helps for an hour... thats about it.

 

 

 
PGroot

Rebuilding the adapter doesn't do much, but it sounds techy.  Exiting AOL and restarting it does just as much good.

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