Discuss AOLHelp.Erin's answer to: Hi. I try to sign on to aol desktop and it says ...

Hi. I try to sign on to aol desktop and it says invalid username, but i can sign on on aol.com; why not on the desktop? I have cleared cookies and ran a virus scan, did a restart, downloaded again. I ...

Official

Hi, Adam: My first suggestion would be to check your Parental Control settings (that may be the problem). Also, please make sure that you're signing into AOL with a master account.

 

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