I can't log on to AOL

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Please let me know which AOL product you are using i.e. AOL webmail (http://mail.aol.com) or AOL Client (please mention the client version).

Also please let me know the following details.

     * Screen name in which you are facing this issue.
    * From when are you facing this issue.
    * Time zone e.g. EST / IST etc?
    * Did you get any error message if yes, please send me the screen shot of the issue.

Feel free to send the screen shot to websuitehelp@aol.com

Steps to take screen shot (Windows OS)

· Go to the page in which you have issue.
· Click on 'Print Scrn' button from the keyboard.
· Click on 'Start' button from your computer
· Click on 'Run'
· Type 'mspaint' and press 'Enter' key from your keyboard.
· Press 'Ctrl' button and press 'V' from the keyboard
· Click on 'File' from the menu and click on 'Save'
· Click on 'Save' button from the pop up
 
Steps to take screen shot (MAC OS) Press Shift + Command + 3 from your keyboard. You can see the screen shot file on your 'Desktop'

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may be server downtime

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