Originated From
AOL Help

Suspended Account....?

Liked this question? Tell your friends about it

5 Answers

Order by
Oldest to Newest
Newest to Oldest
Votes


My other email account was just suspended for no apparent reason. I’ve been a member for over 10 years, I check it regularly, I’m never inappropriate, nor do I send bulk emails. I have a lot of important emails/information stored on that account. How do I get my emails/contacts/documents/EVERYTHING back? How do I contact AOL to find out what happened?

Exact same issue!!!!!!!!!!!!!!!

Official

Free members can try calling the US support number at +1-877-786-0722 (Mon-Fri 8am - 1am EST & Sat 8am - 10pm EST ) to get assistance with this issue.

I tried calling the number you provided and got the run-a-round. After trying a few things, I was told that the mail box was being moved with no ETA on when it would be resolved.

Mine was supended also. No idea as to why. I dont do any of that soliciting crap either. Just want to use my account as well. Should I bother calling?

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Asked: Remove aol mail

remove my e mail account

Asked: Aol mail slow sign off

AOL Mail slow log off - address bar says: https://my.screenname.aol.com/_cqr/logout/mcLogout.psp?mcState=SslLogout&sitedomain=sns.webmail.aol.com&authLev=1&siteState=ver%3A4|at%3ASNS|ld%3Amail.aol ...

Asked: Typing an e-mail in AOL, the typing suddenly stops

when I am typing an e-mail in AOL, the typing suddenly stops. Doesn't matter what computer I'm using. I have to re click at the spot where the typing stopped to continue. I look up and only half of a ...

More Questions

Temporarily suspend account

Hi Jordan: For assistance, please refer to the help article below. What is email spoofing and how can I tell if my account has been spoofed?

How do I close my aol account

I need to close my account, too, but I don't have a "chance my AOL service" button in my account information. Now what?

How do I delete my account

I did not find an answer

Password changes are not stopping hack of my account!

Hi there: It looks like that the account was spoofed. To learn more about spoofing, please visit this help article: What is email spoofing and how can I tell if my account has been spoofed?