Originated From
AOL Help

Sign in to Sites on AOL desktop "Blacked Out"

I have been a paying customer for over 15 years. I went to Free mail a few months back but went back to being a paying AOL customer about 3-4 weeks ago. However, noticed around 5/25 or before when on AOL desktop for MAC and I have to sign into a site it is "blacked out". Read others ?? on this and it is not a Safari 5.1.7 problem because I have had this Safari for 2 years and no problems until a month ago. I called and was told AOL working on this they are aware of this problem , the person (tech support) took my phone # and said would call when fixed. So far not fixed. No Call. Advise ???

Liked this question? Tell your friends about it

Featured Answer From AOL Help

Official

Hi, Dee: I do apologize for the inconvenience. A recent update to the Safari Webkit causes this issue. We're aware of this happening and we're sorry.

In the meantime, please make sure you keep Safari and Mac OS X up to date, as this may automatically resolve your problem.

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Asked: Can't sign in to AOL desktop software

Can't sign into AOL desktop software even though I can sign in at aol.com. Under "My Benefits" AOL desktop software shows as 'eligibile' but 'not activated.'

Asked: Aol desktop crashes

I downloaded the latest aol desktop for mac intel, but it crashes as soon as I open it. Help please

Asked: Email printing problem with AOL desktop

All of a sudden cannot print mail from desktop AOL. Have uninstalled/reinstalled AOL desktop 3 times to no avail. Have upgraded print driver. Running Windows 7 Ver 6.1 Bld 7601. Using HP5440 ...

More Questions

How to change AOL desktop browser from Chrome to IE?

Hi Dave: So I can better assist you, could you please provide me with additional information? What version of the AOL software are you using? Thank you.

Signing into my AOL account

Hi Joyce: For assistance, please refer to the help article below. Store your AOL or AIM password

Email printing problem with AOL desktop

Hi Rose: For assistance, please refer to the help article below. Cannot print from within the AOL software

Aol desktop is virtually unusable as a browser

Hi Joseph: For assistance, please refer to the help article below. Receiving 'Whoops' error message while browsing