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AOL Mail

When sending email I recieve this message... 554 ...

When sending email I recieve this message...

554-MUST COMPLETE IMAGE PUZZLE BEFORE SENDING. PLEASE GOTO http://challenge.aol.com/spam.html  554 TRANSACTION FAILED

The link take me to the following signin screen.  After signin I receive the "image challenge" screen.  After correctly keying the codes I get thie "congratulations" screen.

 





Active AOL Tab            
Screen Name or E-mail:
Get an Account Password: I Forgot My Password


Security Check To prevent registration fraud, type the code in the image.

*Image:
When sending email I recieve this message...  554 ...Can't see this image?*Code in Image:


Congratulations!

You have passed the image challenge. You can now send mail.

Thanks for your cooperation,

The Mail Team

I have completed the "image challenge" time and time again and each time I receive the "congratulations, You have passed the image challenge.You can now send email" but not so!  When I try again the same error message appears.  It is a bit of a nuisance to do the "challenge" but if it would allow me to send email I could live with it.


Has anyone else had this problem and if so what is the remedy?

jccvcurtis

 
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Answers

I WAS having the same problem.

I remembered I've two or three aol names.

I was sending the email from the usual account , but on the 'PUZZLE' page I was being logged in under a different name(probably the first on the aol database when we opened the account).

Once I logged in under the other name the email went ok.

 

 

(btw I don't see a date -it's now 4th Jan 2014)

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