There is no customer service email address listed for Netflix. All communication via email originates from the email@example.com email account. We sent an email to this address and it did not bump back and undeliverable immediately. We did receive a response shortly after the email was sent. According to Netflix, emails sent to this address will not be answered if the question is a customer service or billing issue. Customers are supposed to use the HELP and MY ACCOUNT sections of the website to solve those problems. The phone number listed in the email is different from those listed on the website (1-866-716-0414).
Netflix is also available through social media websites like Facebook and Twitter. The official customer service Twitter account is @Netflixhelps.