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Anonymous
Anonymous Question:

How do I send an email to netflix?

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PGroot
PGroot Answered:

If you have a problem, they have places on the web site to report common problems like a disk that doesn't play.  There's also a telephone number under Help, Contact Us, Customer Service.

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neotekk
neotekk Answered:

There is no customer service email address listed for Netflix. All communication via email originates from the info@netflix.com email account. We sent an email to this address and it did not bump back and undeliverable immediately. We did receive a response shortly after the email was sent. According to Netflix, emails sent to this address will not be answered if the question is a customer service or billing issue. Customers are supposed to use the HELP and MY ACCOUNT sections of the website to solve those problems. The phone number listed in the email is different from those listed on the website (1-866-716-0414).

Netflix is also available through social media websites like Facebook and Twitter. The official customer service Twitter account is @Netflixhelps.

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