Originated From
AOL Help

Security question

I forgot the answer to my security question and now I cant change my password. I am having spam mail sent to people on my contact list and I want to change my password

Liked this question? Tell your friends about it

Featured Answer From AOL Help

Official

That phone number is available to free users.

All Answers

Order by
Oldest to Newest
Newest to Oldest
Votes

That link keeps sending a reset link to an alternate email account.  I have never had an alternate email account, so how do I bypass that to a different set of options for verifyin my identity.  My account is sending out spam mail and I want to change the password.

Official

Try calling the US support number at +1-877-786-0722 (Mon-Fri 8am-1am EST & Sat 8am-10pm EST) to get assistance with password issues.

I have the same issue and no one at AOL at any phone number is willing to help since it is a "free" email account that they are providing. As of now, I have filed a complaint with the Attorney General's office in our state. Maybe you should do the same.

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Asked: My aol mail has become extremely slow to load and ...

my aol mail has become extremely slow to load and respond

Asked: I am trying to get my mail waitinng to be sent ...

I am trying to get my mail waitinng to be sent, but they will not accept my password. It's the same passwprd I ise to sign on to AOL.

Asked: How to keep a message at the top in aol mail

how to keep a message at the top in aol mail

More Questions

What is AOL's status with the Heartbleed security hole?

Hi Del: AOL is well aware of the Heartbleed bug and we can assure you that none of our properties have been impacted. That being said, if you are concerned any of your website accounts might have been compromised, a password reset is the best protection. AOL is dedicated to protecting our users ...

I use mozilla. how do I eliminate a drop down box with answers to my

Hi Ron: AOL values your safety and security, so we've taken the extra step of protecting your AOL account with an Account Security Question (ASQ). An ASQ is a simple question and answer created by you, which we use to verify your identity and protect your privacy. We will use your ASQ when you ...

Hi I forgot my password and security question to ...

We now offer free email support for AOL Mail! To get email support, click the "Email Us" button located at the bottom of every AOL Mail help article, and we'll get back to you within 48 hours. You can browse our help articles by visiting http://help.aol.com/help/ProductLanding/aol_mail/ . Since we ...

How do I change the answer to my security question? I keep putting in the

Hi Laurie: For assistance, please refer to the help article below. I forgot the answer to my AOL Account Security Question