Aol sent me this and it worked. you need to reset your mailbox state and sync it. follow instructions below http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=72262&sliceId=1&docTypeID=DT_AOLTROUBLESHOOTING_1_1&dialogID=2223920025&stateId=1%201%2076434995 ...