rust problems with my new suv

Minks Asked:

My 2007 Ford Escape is rusting, is it covered under factory warranty?

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profitbob Answered:

Corrosion Warranty Coverage Corrosion Warranty - Limitations Corrosion Warranty covers body sheet metal panels against corrosion due to a defect in factory-supplied material or workmanship. Corrosion coverage only applies if the corrosion causes perforation (holes) in body sheet metal panels. If corrosion does not cause perforation (holes), or is the result of usage and/or environmental conditions, corrosion warranty would not apply. Rust caused by exposed sheet metal from accidents or normal wear and tear are not defects in material or workmanship. The paint on your vehicle is covered under the terms of the Bumper to Bumper Warranty. -------------------------------------------------------------------------------- Corrosion Warranty - Length of Coverage Corrosion Warranty coverage begins at the Warranty Start Date and lasts for five years, regardless of miles driven. The time, distance, and limitations of warranty coverage may vary depending upon the model year of your vehicle. Your Warranty Guide is the best resource available to answer your specific question. For more information, please refer to: Your Ford, Lincoln or Mercury Dealer Customer Relationship Center (800) 392-3673 (800) 232-5952 (TDD for the Hearing Impaired) U.S. Office Hours 8:00 am - 5:00 pm Local Time. (Monday-Friday) To better assist us in answering your question, please have available your Vehicle Identification Number (VIN). Need more help? Contact Ford This is from the Ford.com website FAQ

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