So I can better assist you, could you tell me if you using the AOL Desktop Software or Webmail? If you are using the AOL Desktop Software, please let me know what version you are using. Thank you for the additional information.
I just sign in from aol.com
Thank you for letting me know. My best suggestion would be to contact the mail team. To do so, please refer to the instructions in the article below for assistance: http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=70969
Other people asked questions on similar topics, check out the answers they received:
Other people asked questions on various topics, and are still waiting for answer. Would be great if you can take a sec and answer them