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I'm not receiving emails

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So I can better assist you, could you tell me if you using the AOL Desktop Software or Webmail? If you are using the AOL Desktop Software, please let me know what version you are using. Thank you for the additional information.

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Official

Thank you for letting me know. My best suggestion would be to contact the mail team. To do so, please refer to the instructions in the article below for assistance: http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=70969

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