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Reba Asked:

How do I Get rid of the following pop-up...c:\Docume~1\owner\s14sl.exe

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2 Answers

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computerhelperz Answered:

You need to run these 3 essential programs to remove all the spyware on your computer.If you do not have an internet security suite and only an anti virus

1. Run Malwarebytes Anti-Malware
http://www.malwarebytes.org/mbam.php

2. Run a complete scan with free curing utility Dr.Web CureIt !
http://www.freedrweb.com/cureit/

3. Run the anti spyware removal programs spybot or Superantispyware
http://www.superantispyware.com/

Browsers
Use Mozilla firefox or the google chrome browser for browsing unsafe websites http://www.google.com/chrome

Install ThreatFire
http://www.threatfire.com/

ThreatFire, features innovative real-time behavioral protection technology that
provides powerful standalone protection or the perfect complement to traditional
signature-based antivirus programs offers unsurpassed protection against both known
and unknown zero-day viruses, worms, trojans, rootkits, buffer overflows, spyware,
adware and other malware.

Run an online virus scan like
Trend Micro HouseCall
Kaspersky free online virus scanner
Windows Live OneCare safety scanner
BitDefender Online Scanner
ESET Online Antivirus Scanner
F-Secure Online Virus Scanner
avast! Online Scanner

Update your software by running
Secunia Online Software Inspector

Install a good antivirus in your computer.
Keep your antivirus updated. If automatic updates are available, configure your
antivirus to use them.
Keep your permanent antivirus protection enabled at all times.

Free Anti Virus
AVG Free Edition
http://free.avg.com/download-avg-anti-virus-free-edition
Avast! Home Edition
AntiVir Personal
http://www.free-av.com/en/products/1/avira_antivir_personal__free_antivirus.html

Trial Version of Commercial Anti virus software
Kaspersky Anti-Virus
http://www.kaspersky.com/trials
NOD32 AntiVirus
http://www.eset.com/download/free_trial_download_int.php

Computer Helper

Posted 3 years ago

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serversupport Answered:

1. Download Malwarebytes’ Anti-Malware (mbam-setup.exe) and save it on your Desktop.

http://www.malwarebytes.org/mbam.php

2. After downloading, double-click on mbam-setup.exe to install the application.
3. Follow the prompts and install as “default” only
4. Before the installation completes, check on the following prompts:
- Update Malwarebytes’ Anti-Malware
- Launch Malwarebytes’ Anti-Malware
5. Click “Finish.” Program will run automatically and you will be prompt to update the program before doing a scan. Please update.
6. Scan your computer thoroughly.
7. When scanning is finished click on the “Show Results”
8. Make sure that all detected threats are marked, click on Remove Selected.
9. Restart your computer

If you need to any further detail so you can visit..

http://www.iyogibusiness.com