Posted by Wasabi 3 years ago In:

pc issue

My PC recently started having a problem. When I ...

My PC recently started having a problem. When I start it up it begins the initial DOS screen you always see at startup and then immediately goes to DOS screen with 2 "Y"s with what looks like an "infinity" symbol between them in the upper right hand corner of the screen. The green light on my 3 1/2" floppy drive stays lit up green the whole time. I cannot get past this screen. I cannot get to the "safe mode" or any other modes by pressing the F8 key or any other F key during the boot up. Does anyone know what the problem could be?

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2 Answers

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Page Answered:

Okay This might sound really dumb but I always looks for the simplist of things first .... is there a floppy in the floppy drive?

how pc handy are you? Can you open er up and disconnect the floppy drive and see if it starts up for you then?

Posted 3 years ago

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wearetheservice Answered:

Remove CD's and any floppy disk from your computer. You mentioned no beeps in your description. If there were beeps, then turn off your computer, unplug and replug the mouse and keyboard to the computer, and retry. If there were no beeps, then your BIOS, keyboard, and mouse are OK. However, your memory may be dying or dead. The assumption I have made is that you are running Windows. Windows is trying to boot when you get the the Y's. If it is not your memory, then you have had a virus attack and the master boot record has been compromised. Either way, your repair costs are about the cost of replacement memory. Thanks for reading. We want your business! Saving you money is our service!