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In the past week Facebook won't load while in AOL. I have no trouble with Facebook while using Internet Explorer, so I know it's not Facebook. Does AOL no longer support Facebook?

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AOLHelp.Erin Answered:

Hi, Cindy: So I can better assist you, could you tell me if you are using the AOL Desktop software and, if so, what version you are using? Also, do you receive an error message? If you do receive an error message, what does it say? Thanks for the additional information.

Posted 1 year ago

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7 Comments About This Answer

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marie

will not log me on i get http://facebook.com/frandesetto?ref=tn-tnm what does this mean

marie

I type in my password and it does not get me on

Official

AOLHelp.Erin

Hi, Marie: So I can better assist you, could you tell me if you are using the AOL Desktop software and, if so, what version you are using? Also, do you receive an error message? If you do receive an error message, what does it say? Thanks for the additional information.

Anonymous Comment

I receive an error message when I click on insights.... it says that there is an error causing Internet Explorer to riun slow and that I may get booted if I do not cancel the page out. Then page freezes or I am booted form internet....sometimes this message comes up every 5 seconds...time after time...I want to see my insights and can not get tot ehm Help!

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AOLHelp.Erin

So I can better assist you, could you tell me what version of the AOL Desktop software you are using? Thank you.

Anonymous Comment

IT IS 9.6 But I also had problems when I went through Google and Intenet Explorer..... I can get on sometimes through Google yet I do get the same message as with IE and AOL. Thanks!