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Posted by Nicole 11 months ago In:

,

Nicole
Nicole Asked:

Password & Security Question Changed By Hacker

I have two AOL accounts. The account I used the most was hacked a few months ago & the password AND security question were changed.

I have contacted AOL twice about this & they have refused to help me saying there is nothing they can do. I have personal emails & information in this email & am frustrated that AOL is unwilling to do anything for me. It is unfair that I have been loyal to AOL for years but can't recieve help for this situation!

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Featured Answer From AOL Help

AOLMailMat
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AOLMailMat Answered:

We now offer free email support for AOL Mail! To get email support, click the "Email Us" button located at the bottom of every AOL Mail help article, and we'll get back to you within 48 hours. You can browse our help articles by visiting http://help.aol.com/help/ProductLanding/aol_mail/. Since we're now offering this free service, we will no longer be answering support questions on the Community Forum.

 

 

Are you on Twitter or Facebook? So are we! You can get AOL Mail support by following us on Twitter at @AOLMailhelp or by Liking us on Facebook at facebook.com/aolmail (click the Need Help? link in the upper left panel). Thanks!

 

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