Originated From
AOL Help

Password reset trouble

how can i reset my password if the method of doing so is asking for an old cell phone number i don't remember?

Liked this question? Tell your friends about it

Featured Answer From AOL Help


Please call  1-877-786-0722 (Mon-Fri 8am-1am EST & Sat 8am-10pm EST).

For further assistance, you can also contact our mail team. To do so, please refer to the following article: http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=70969

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Asked: Reset password

Cannot change my password, it says not enough information?

Asked: Password issues. Need to change password.

I am trying to change the password for my daughters account but it keeps saying that the site is down...I have done this for months. When I try to contact AOL they say I have to be a Paid user. How ...

Asked: Password change

I attempted to change my password but I have forgotten my security question. When I click on 'I forgot my answer' I get the following message: You do not have enough information to reset your ...

More Questions

Trying to reset password

Hi Nancy: For assistance, please refer to the help articles below. How do I change my Account Security Question on AOL Mail? I forgot the answer to my AOL Account Security Question

Password reset not working

Hi Bill, My best suggestion would be to contact our Mail Support Team. They can be reached via: http://t.co/0a6HwpM Please note: You may need to copy and paste this link into your browser. Thank you.

Password Reset Trouble

I apologize for any inconvenience. Please try calling 1-877-786-0722 (Mon-Fri 8am-1am EST and Sat 8am-10pm EST).

Login - No way to reset password

Hi there: Please try calling the following number for assistance: 1-855-622-4946. Thank you.