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Posted by Sherrie 2 years ago In:

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Sherrie
Sherrie Asked:

Ongoing credit card debt collection problem

a credit card debt was "charged off" by the credit card co and turned over to a collection agency who was accepting my settlement offer payments. The collection agency went belly up and the account was reverted back to the cc company. They accepted my payments for a few months and then without notifying me turned it over to a different collection agency. I kept sending my payments to the cc company who after 4 months sent them back stating the account that they were for was no longer in their records. The reassigned collection company has failed to answer my inquiries for almost 6 months now. The entry for the account has dissappeared from my 3 credit reports. What attitude should I take?

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Answers

Anonymous
Anonymous Answer:

Sherrie it is important to know your rights as a consumer, the Fair Debt Collection Practices Act outlines exactly what a credit collection company may, and may not do when talking and dealing with you. For examples phone calls must be made within reasonable hour, no threats can be made whether its harm or legal action, and giving false information on the phone to gain information. Just to name a few. I would definitely check out more to learn your rights in the situation.

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