Missing Tab in AOL

Hi, recently on aol one of my email tabs disappeared.  I used to see 5 tabs in my mail window (new, Old, Sent, Mail Folders, Search Mail) but now I only see 4 (New, Sent, Mail Folders, & Search Mail)  I have tried to search to see how I can the old mail tab back but I can't seem to figure it out, can someone please help me?  Thanking you in advance for your help.

Liked this question? Tell your friends about it

6 Answers

Order by
Oldest to Newest
Newest to Oldest
Votes

I have the exact same problem and I see this one has had 226 views and not one answer. Doesn't Aol look at these questions?

I have the exact same problem and I see this one has had 226 views and not one answer. Doesn't Aol look at these questions?

I have the exact same problem and I see this one has had 226 views and not one answer. Doesn't Aol look at these questions?

I used the following to get my mailbox fixed.

http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=220772&sliceId=1&docTypeID=DT_AOLFAQS_1_1&dialogID=61099867&stateId=1%200%2070660776

About the AOL Mail Settings

The AOL® Suite software includes AOL Mail. Your AOL Mail settings include the customization options for your mailbox and e-mail preferences.

Back to Top

How to Use the AOL Mail Settings

The steps below describe how to set AOL Mail settings. The sections after the steps describe each set of settings in detail.

1. In the AOL Mail window, click the Tools menu, then click Settings....
2. Click the appropriate tab, such as the General tab.
3. Select your e-mail settings.

General: Mailbox Style

On the General tab, you can choose one of the Mailbox Style options by clicking it to select the option. The Mailbox Style section includes the following two options:

  • Classic (New Mail, Old Mail): When you choose this option, your mailbox will divide your new e-mail and old e-mail into separate New Mail and Old Mail tabs.
  • Inbox: When you choose this option, your mailbox will consolidate all your new e-mail and old e-mail into a single Inbox tab.

I used the following to get my mailbox fixed.

http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=220772&sliceId=1&docTypeID=DT_AOLFAQS_1_1&dialogID=61099867&stateId=1%200%2070660776

About the AOL Mail Settings

The AOL® Suite software includes AOL Mail. Your AOL Mail settings include the customization options for your mailbox and e-mail preferences.

Back to Top

How to Use the AOL Mail Settings

The steps below describe how to set AOL Mail settings. The sections after the steps describe each set of settings in detail.

1. In the AOL Mail window, click the Tools menu, then click Settings....
2. Click the appropriate tab, such as the General tab.
3. Select your e-mail settings.

General: Mailbox Style

On the General tab, you can choose one of the Mailbox Style options by clicking it to select the option. The Mailbox Style section includes the following two options:

  • Classic (New Mail, Old Mail): When you choose this option, your mailbox will divide your new e-mail and old e-mail into separate New Mail and Old Mail tabs.
  • Inbox: When you choose this option, your mailbox will consolidate all your new e-mail and old e-mail into a single Inbox tab.

While you are logged into aol, go to

http://inbox.aol.com/mail/changeMailboxStyle?style=auto

Then select Switch to New/Old

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Asked: AOL Freezes

Why can't I print from web pages when using Desktop 9.7? The "Aol Print" window pops up and when I click "Print" my computer "freezes" with AOL using 90+ perecent of the CPU permanently. I have to ...

Asked: Aol,, I am no longer getting you got mail when I ...

aol,, I am no longer getting you got mail when I have mail,

Asked: AOL improvements????

Why is AOL getting worse instead of better with it's "improvements"? IE... can't find what I am looking for in settings any more.

Ask a Question... We'll forward it to people who know

More Questions

Is anybody else having the AOL Favorites tab not working?

Hi there: We apologize for the inconvenience. We are currently working to resolve the issue. Thanks for your patience!

I had my e-mail for over 2 years and went in this afternoon to find all

Hi Rosalyn: My best suggestion would be to contact our Mail Support Team. They can be reached via: http://t.co/0a6HwpM Please note: You may need to copy and paste this link into your browser. Thank you.

Some of my AOL favorites missing. At first they ...

Hi Joe: My best suggestion is to reach out to our Technical Support Team. You can contact them on this number: 1-800-827-6364.