Just logged on to my netscape account and all my ...

just logged on to my netscape account and all my folders / saved files are gone... is that permanent ??? or is there a way for me to retrieve the files?  I have a few very important files I had archived in that account.  Grrr

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I had the same thing happen. On August 27 my account was "migrated" and all the prior email deleted. The old address still goes to a server somewhere since when I test my old netscape.net email address - there is no bounce back for incorrect email address - but the test email also does not forward ...

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Hi, Avril: My best suggestion would be to contact our mail team. To do so, go to: http://feedback.aol.com/product/aolmail_support/?tid=368&r=http%3A%2F%2Fhelp.aol.com%2Fhelp%2Fmicrosites%2Fmicrosite.do%3Fcm

I need help now.

We now offer free email support for AOL Mail! To get email support, click the "Email Us" button located at the bottom of every AOL Mail help article, and we'll get back to you within 48 hours. You can browse our help articles by visiting http://help.aol.com/help/ProductLanding/aol_mail/ . Since we ...

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