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Posted by Jhfass 1 year ago In:

Jhfass
Jhfass Asked:

Trying to log into a 2nd AOL on AOL.com but cannot

There apparently has been a change to AOL and it has me frustrated.  In the last week I noticed that I cannot log on to a second AOL account on AOL.com if I am already logged in to a first account.  For example, if log into Account1 and try to log into Account2 using another tab on my browser, AOL will log me automatically log me into Account1 before I can type in my username and password, now I have 2 sessions of Account1 open.  If I log off one of my Account1 sessions, it automatically logs me off the the other Account1.  I cannot open a second account  for this reason.  Thank you for your help.

JHFASS@aol.com

 

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Featured Answer From AOL Help

AOLHelp.Erin
Official
AOLHelp.Erin Answered:

I apologize for the inconvenience. My best suggestion would be to contact the Mail team. To do so, please refer to the instructions in the following article: http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=70969

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