Hi, Dee: That is odd. I'm not sure I understand. I do apologize for the inconvenience. My best suggestion would be to contact our mail team here: http://feedback.aol.com/product/aolmail_support/?tid=368&r=http%3A%2F%2Fhelp.aol.com%2Fhelp%2Fmicrosites%2Fmicrosite.do%3Fcm