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HTTP 403 Forbidden

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So I can better assist you, could you tell me where you receive this error (what are you accessing)?

Thank you for the additional information.

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Hi, George: Please clear your cache and cookies (in the AOL Desktop software) and try again. I also would suggest upgrading to the latest version of AOL (AOL Desktop 9.7) and try to reproduce the issue. To upgrade, go to: http://daol.aol.com/software/aoldesktop97/

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HTTP403

Hi, Alf: I apologize for the inconvenience. So I can better assist you, could you please provide me with additional details (see questions below)? 1. Are you using the AOL Desktop software? If so, what version are you using? 2. How are you accessing AOL? 3. What is the full error message that you ...