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Posted by Steve 10 months ago In:

Steve
Steve Asked:

Home Page Error

I turned on AOL today, no homepage, just this...This error (HTTP 403 Forbidden) means that this program was able to connect to the website, but it does not have permission to view the webpage.

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AOLHelp.Erin
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AOLHelp.Erin Answered:

So I can better assist you, could you tell me where you are receiving this error? What browser are you using?

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AOLHelp.Erin
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AOLHelp.Erin Answered:

In regard to the HTTP 403 error, please clear your cache and cookies (in the AOL Desktop software) and try again. I also would suggest upgrading to the latest version of AOL (AOL Desktop 9.7) and try to reproduce the issue. To upgrade, go to: http://daol.aol.com/software/aoldesktop97/

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Steve
Steve Answered:

Clearing the cache seemed to do the trick and my aol home page now comes up as normal.

I do the normal disc cleaning etc and then decided to open up the aol clean up tools and after clearing the cache, it's fine. Hope this helps.

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