Help please......

I wk for a Doc he is getting senile, patients complain to me all the time telling me that he keeps repeating himself all the time, I have told his wife which she to is in denile also.  A new patient came in the other day, (she is related to a family that has been here for the last 35+yrs)when the patient left she called the next day telling me that she was so up set about the visit. I told her to please call back and ask for his wife and complain about the visit so far she has not, and cancelled her return appt visit for next week and told me that she will never return.  My problem should I tell   the Doc's wife or leave it alone?

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Best Answer

If you have an emotional attachment to this doctor, you might find my advice a little blunt, but there is an obvious solution...

  1. Do NOT talk to his wife, unless she is a personal friend. Your committment does not extend outside your normal business hours and location.
  2. Depending on your country, there is a medical association or licensing organization that permits doctors to practice.  They also have a branch or department that handles problems like malpractice, sexual harassment, etc.  Contact them immediately.  Ask for anonymity if you like. I'm sure they'll respect that.
  3. They will do their own investigation... probably interviewing the doctor and a cross-section of his patients.
  4. Assuming what you've reported here is correct, they will likely recommend that he retire from medicine to save face. Otherwise, they'll take away his license, which often leads to public disgrace.
  5. Begin your search for a new job immediately.
Malpractice is not something you casually discuss with the doctor's wife. It's extremely serious. Without enough malpractice insurance, he could retire penniless. You're doing him a favour by putting him out of business using the proper channels.

All Answers

The doctor's wife is acting as a good wife in defending her husband and denying her husband's condition. You should and must be firm and relay to her what you see and the reaction of the patients. You will actually be helping this couple because if he makes a serious error in his diagnosis he could be sued for malpractice. It would be far better for this doctor to retire when he can rather than have some authority close his practice for him.

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