Originated From
AOL Help

Help getting into acct. or Contacting AOL

Help!I have reset the password for a current aol acct.  however I took out this acct. when I was a paid subscribers about 10 years ago. I no longer have the 4 digit acct. number that I paid for the acct with nor do I seem to be able to come up with my "secret" answer.  I do have another current free acct. as a contact.  How can I contact AOL to get into my email?  I have years of folders I need to get into and it's been since June 12th that I have been able to read my email here. Can anyone give me some assistance?  Thanks so much!

Liked this question? Tell your friends about it

Featured Answer From AOL Help


Hi, Judy: I apologize for the inconvenience. My best suggestion would be to contact the Mail team. To do so, please refer to the instructions in the following article: http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=70969

If you need further assistance, please try calling the following number: 1-877-786-0722 (Mon-Fri 8am-1am EST & Sat 8am-10pm EST). Thanks!

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Asked: Reset password

Cannot change my password, it says not enough information?

Asked: Password issues. Need to change password.

I am trying to change the password for my daughters account but it keeps saying that the site is down...I have done this for months. When I try to contact AOL they say I have to be a Paid user. How ...

Asked: Password change

I attempted to change my password but I have forgotten my security question. When I click on 'I forgot my answer' I get the following message: You do not have enough information to reset your ...

More Questions

AOL problem or service provider problem?

Hi Janice: For assistance, please refer to the help article below. Automatically reconnect after an interrupted connection

I need contact information for the AOL corporate ...

Hi there: Could you explain to me the issue you are experiencing? Thank you.

Aol not working

Hi Bev: So I can better assist you, could you please provide me with additional information? Do you get an error message? If you do, can you tell us what it says? Moreover, please check the help article below regarding installing issues on the AOL software. Unable to install the AOL Desktop ...

How can I delete contacts so they stay deleted?

Hi Gayla: For assistance, please refer to the instructions listed in one of the help articles below (depending if you’re using AOL WebMail or the AOL Desktop software): If you’re using AOL WebMail, please refer to this article: How do I delete a contact in AOL Mail? If you’re using the AOL ...