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Posted by Judy 11 months ago In:

Judy
Judy Asked:

Help getting into acct. or Contacting AOL

Help!I have reset the password for a current aol acct.  however I took out this acct. when I was a paid subscribers about 10 years ago. I no longer have the 4 digit acct. number that I paid for the acct with nor do I seem to be able to come up with my "secret" answer.  I do have another current free acct. as a contact.  How can I contact AOL to get into my email?  I have years of folders I need to get into and it's been since June 12th that I have been able to read my email here. Can anyone give me some assistance?  Thanks so much!

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Featured Answer From AOL Help

AOLHelp.Erin
Official
AOLHelp.Erin Answered:

Hi, Judy: I apologize for the inconvenience. My best suggestion would be to contact the Mail team. To do so, please refer to the instructions in the following article: http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=70969

If you need further assistance, please try calling the following number: 1-877-786-0722 (Mon-Fri 8am-1am EST & Sat 8am-10pm EST). Thanks!

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