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Hacked Account

I believe that my AOL mail account/mailing list has been hacked.  I have received a number of "Returned/Mailer Daemon" notices on mail that I have not personally sent, nor authorized to be sent.  What are my options/what do I need to do to notify people?   Thank you for your prompt attention - msfiggy29@aol.com

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Yes, your account is being hacked and used by spammers, and from what I can tell this is a VERY common occurrence with AIM/AOL mail right now. I am trying to delete my account for this very reason, since AOL offers absolutely no help or support or even a 1800 number for this. Good luck!

I'm in the same position.  My account was hacked and someone has been sending spam.  Now all I want to do is cancel my free email and AOL won't let me!  It's ridiculous!  I hate AOL!

Don't lose hope because you can still secure your account by updating your password and account security question every so often at myaccount.aol.com. Or you can call up AOL password appeals queue to help you update those information. Moreover, you should download updated definitions of your anti-virus software installed on your computer, and do a full system scan regularly.

Official

Please make sure you have recent anti-virus software installed, run it frequently and change your passwords often! More info can be found here .

 

To help protect yourself against online threats, make sure you have updated antivirus software (available at safety.aol.com) and scan your PC. You can also try this one at http://www.superantispyware.com/ .

 

Follow the solutions listed in this help article to reduce this occurrence, check out this article. Best remedy is to report these messages as Spam. Check out additional information we shared on our mail blog

  

Also please change your password & account security question.

  

FYI -

Forgot Password : http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=219092&sliceId=1&docTypeID=DT_AOLHOW_TO_1_1&dialogID=184709068&stateId=0%200%20184707222

 

Forgot ASQ:

http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=223406&sliceId=1&docTypeID=DT_AOLFAQS_1_1&dialogID=184709083&stateId=0%200%20184707244

Arise Awake Stop Not Till The Goal Is Reached

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