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Forget my password how can I change it.

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Hi Dan: For assistance, please refer to the help article below. What is a master Username?

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Hi Paul: Please try calling the following number for assistance: 1-855-622-4946.

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Hi Dave: For assistance, please refer to the help article below. Compromised accounts

I am unable to change my password - HELP!

I called the number above (27 minute hold time) and was given a temporary password (24 hours) with the promise that I would receive an email with further instructions to reset my password. Its been 23 hours now and I've received no email to the effect. I am still unable to reset my password.