How to fix a lockedup infected computer. /cant use Internet Explorer. Screen continually tells me to update my virus software and I can't do that online.
Start - Control Panel - User Accounts - Create a new Administrator Account. This will bring forward things like Service Pack 2 & 3 that you should already have if using Windows XP and Service Pack one for Windows 7
Always give your Operating System when asking a question. Your Documents and Pictures can be first put on a CD. You have to keep an administrator account on the computer, but after making a new one I have deleted the old administrator account that solved a problem I was working on.
If you reply back we can try more if needed.