Originated From
AOL Help

Hello Erin. My aol desktop 9.7 will not load. When ...

Hello Erin. My aol desktop 9.7 will not load. When I click the icon, the aol logo appears, "starting aol" appears beneath it. Then it says "updating address book", stays at 0% and then closes. How do I fix this?

Liked this question? Tell your friends about it

Featured Answer From AOL Help

Official

Hi, Rick: Have you tried uninstalling and reinstalling the software? Please let me know if that fixes the problem.

Thank you.

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Asked: Aol desktop crashes

I downloaded the latest aol desktop for mac intel, but it crashes as soon as I open it. Help please

Asked: The left side of aol sreeen is now showing on ...

the left side of aol sreeen is now showing on desktop.

Asked: Aol desktop help

Hi, i`ve a problem. I can`t acces aol desktop 9.7 with home connection.Error ac-0000.And i`ve 3 steps there...to choose you know... If i try open with Broadband i can... I tried to re-install aol ...

More Questions

After loading AOL 9.7 # 4343.3030 my address book ...

Hi Bill: For assistance, please refer to the help article below. Address Book is missing

How to change AOL 9.7 Desktop default browser to Chrome?

If you are reading mail in AOL and click on a link, I think you only get the AOL browser. And I found that in AOL, the right-click menu does not have Save Target As. However you can use mail.aol.com to read mail through another browser like Chrome, and then clicking on a link should give you a tab ...

My mail is not up to date when I open AOL Desktop 9.7

Carol is right. When one opens AOL Desktop 9.7, the mail is not current. I typically need to wait 15 to 30 seconds, then the cursor changes to the circle while it looks for mail, and it may take a minute before the new mail is listed. The time delay might depend on how long it has been since the ...

The left side of aol sreeen is now showing on desktop.

Hi Nancy: So I can better assist you, could you please provide me with additional information? Thank you.