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AOL Mail

Email takes a long time to load and open

We had a virus and got everything fixed. We also downloaded Internet Explorer 8 and some new virus protection. Now all of a sudden my email takes forever to load and open messages. Would these things have caused it, or what else??

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Answers

Official

Can you login to AOL webmail directly at http://webmail.aol.com and let me know if that helps.

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Hi Shirley: So I can better assist you, could you please provide me with additional information? Do you get an error message? If you get an error message, could you tell me what it says? Thank you.