Why is AOL mail not working?

Liked this question? Tell your friends about it

5 Answers

Order by
Oldest to Newest
Newest to Oldest

ich kann mein postfach nicht öffnen

I know I got a some problem. I think they working on it to get it fix right now.

You can use an imap service to be able to view your emails.  Set up aol in Outlook or any other program that has IMAP and you can use your mail until they fix the webmail issue. 

Incoming server: imap.aol.com

outgoing server: smtp.aol.com

Why isn't the e-mail working ?

That's sort of like asking why the sun never shines at the North Pole in the winter. This is the umpteenth time I have had this problem. I am missing many important e-mails and most likely losing clients and business because of this.

Maybe if aol didn't allow so many ads and related money-makers that slow things down to a crawl, we would have less problems than we do. I now have g.mail and have never, ever had any problems not getting my mail for the 4 months I have subscribed to it. I am weaning myself off of aol e-mail slowly, and hopefully, one fine day oin the future, I can dump this disgustingly-unresponsive service once and for all.


Please let me know which AOL product you are using i.e. AOL webmail (http://mail.aol.com) or AOL Client (please mention the client version).


Also please let me know the following details.

  • Screen name in which you are facing this issue.
  • From when are you facing this issue.
  • Time zone e.g. EST / IST etc…
  • Screen shot of the issue.


Feel free to send the screen shot to websuitehelp@aol.com

Steps to take screen shot (Windows OS)

· Go to the page in which you have issue. 
· Click on 'Print Scrn' button from the keyboard. 
· Click on 'Start' button from your computer 
· Click on 'Run' 
· Type 'mspaint' and press 'Enter' key from your keyboard. 
· Press 'Ctrl' button and press 'V' from the keyboard 
· Click on 'File' from the menu and click on 'Save' 
· Click on 'Save' button from the pop up 
Steps to take screen shot (MAC OS) Press Shift + Command + 3 from your keyboard. You can see the screen shot file on your 'Desktop'

Arise Awake Stop Not Till The Goal Is Reached

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Asked: I want to change my Email inbox from Inbox with ...

I want to change my Email inbox from Inbox with two subfolders named New and Old to just Inbox

Asked: AOL's Auto-Login broke

when I click the box that should keep me logged in and will let me open my email from my computer, and I either close the tab on my browser which has my email open, or shut off my internet browser ...

Asked: How can I delete email without permenatly deleting ...

how can I delete email without permenatly deleting it?

Ask a Question... We'll forward it to people who know

More Questions

I cannot access my aol mail. It asks for my ...

You should put in your screen name (such as Earline) and not email address (Earline@aol.com). You might have the Shift Lock on; your password is case sensitive. If that's not the problem, there's a link to Forgot Password, but you will need to answer the Security Question. And there's an AOL ...

Trouble Logging ONTO AOL MAIL!

Hi there: For assistance, please refer to the help articles below. Upgrade to the latest version of AOL Desktop 9.7 Reset browser security settings to default level

Our aol mail is not working

Hi Aaron: So I can better assist you, could you please provide me with additional information? Do you get an error message? If you get an error message, could you tell me what it says?

My aol mail has become extremely slow to load and respond

One thing that may help is to sign off AOL, then use Mail, Mail Settings, Manage Saved Mail, Compact. Another thing you can do is to delete some of the mail; the more mail you have, the longer it takes to load. You don't need to keep the daily joke, or the invitation to a time-share presentation.