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Can'nt take a picture

My canon rebel eos is brand new and when trying to take a picture it;s saying shooting is not possible turn the power switch to [off and on] again or reinstall the batt,???? I did and it dos'nt work.  Thanks

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Answers

Make sure the battery is fully charged and that the contacts on both the battery as well as the battery contacts inside the battery chamber are clean.  I clean mine on occasion with a cotton swab dipped in isopropyl alcohol.

If you still have problems, since the camera is "brand new", exchange it.