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Discuss AOLHelp.Erin's answer to: Why do my buddies see me offline when i am online?

AOLHelp.Erin
Official
AOLHelp.Erin Answered:

Please double check to make sure you haven't accidentally marked yourself as Invisible. To check, click on your AIM icon. Under your name, you will see if you are listed as Available, Busy or Invisible.

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Blake
Blake Thinks this answer is Not Helpful:

I have the same problem and am not marked as invisible.
 
weatherman
weatherman Thinks this answer is Not Helpful:

Same here, I am marked as "available."
 
AOLHelp.Erin
Official
AOLHelp.Erin

So I can better assist you, please send me details along with a screenshot to atsupporthelp@aol.com.

Thank you.
 
melody
melody Thinks this answer is Not Helpful:

I have the same problem...and sending a screen shot wil not help all it is showing is offline
 
AOLHelp.Erin
Official
AOLHelp.Erin

I apologize for the inconvenience. Have you tried uninstalling and reinstalling the software?
 
nkcflad...
nkcflad...

I'm having the same problem and feel like im going crazy what can be done?

 
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