Basic vs standard

i can't read my mail in the "st

andard version of aol mail, but i can read it in the "basic version". how can i make the "basic version"  always appear
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If you manually select the link to use the Basic version, you should be directed there after login in subsequent sessions.

Unfortunately my colleague is not quite correct. There are two ways to make this a "sticky" experience.

1) You can just always go directly to "http://basic.webmail.aol.com"

2) You can click on "Accessible version" - this makes it sticky. This version is the same as "Basic" - but it will also turn off the Rich Text Editor (which you can enable in settings again).

I recommend using option 1. 

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Is this issue happening intermittently or consistently? If you are still facing this issue,please send your screen name and the snapshot of the error message to websuitehelp@aol.com Steps to take snapshot: Windows OS : 1.Go to the page in which you have the issue. 2.Click on “Print Scrn ...