Why can't I open up my aol email?

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Please let me know which AOL product you are using i.e. AOL webmail (http://mail.aol.com) or AOL Client (please mention the client version).

Also please let me know the following details.

    * Please explain the issue i.e. Unable to send mail, unable to login to mail etc...
    * Screen name in which you are facing this issue.
    * From when are you facing this issue.
    * Time zone e.g. EST / IST etc?
    * Did you get any error message if yes, please send me the screen shot of the issue.

Feel free to send the screen shot to websuitehelp@aol.com

Steps to take screen shot (Windows OS)

· Go to the page in which you have issue.
· Click on 'Print Scrn' button from the keyboard.
· Click on 'Start' button from your computer
· Click on 'Run'
· Type 'mspaint' and press 'Enter' key from your keyboard.
· Press 'Ctrl' button and press 'V' from the keyboard
· Click on 'File' from the menu and click on 'Save'
· Click on 'Save' button from the pop up
 
Steps to take screen shot (MAC OS) Press Shift + Command + 3 from your keyboard. You can see the screen shot file on your 'Desktop'

Arise Awake Stop Not Till The Goal Is Reached

the fix is simple , just turn the computer upside down and shake all the web based spiders out of the keyboard. press the f5 key twice to make certain all the  world wide web spiders have been removed. now sign on and your computer will run much faster also....Laughing

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