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AOL password reset issues.

why does aol keep asking me to reset my password every time i try to sign on, when I know my password is correct?

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Cannot reset passwords on any of my aol accounts ...

Hi Valerie: Please try calling the following number for assistance: 1-855-622-4946.

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I had the same problem. I ended up setting up my email elsewhere but couldn't forward on any emails as this was not allowed - god knows why. Anyway, this was ICQMAIL, and now no-one can even log into their icqmail accounts anymore.

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I posted this on another thread... but just to make sure you get it: Can you please send me an email at mailproduct@aol.com with as much information about yourself/your account as possible -- so that I can verify you are the owner of this account, and then I can reset your password. You can let me ...

How can I change my password?

Thanks but this is a standard answer. i have contacted them already and they were not very helpful. I dont remember my old zip code so they cannot help me! why not send a reset link to my email account? nothing seems more simple yet seems this is impossible for aol? I need to change my very old ...