Originated From
AOL Coaches

AOL mail inbox

Why does the inbox in the new aol mail delete my old messages automatically?  I was under the impression that the messages were stored indefinitely. 

Liked this question? Tell your friends about it

11 Answers

Order by
Oldest to Newest
Newest to Oldest
Votes

If your messages aren't in your inbox, they can be found either in your read mail, or your deleted mail.  If you leave a message in your box for a certain number of months, it will eventually disappear.  I'm not sure why aol does this, but I find it quite annoying that this happens.  I think that those particular messages end up in cyber space.

You have brains in your head, feet in your shoes, you can steer yourself in any direction you choose. -Dr. Seuss

The purpose for the new "Inbox," as stated by AOL, is that the messages in the "Inbox" are not deleted until you delete them.  There is no "Read mail" box any longer and the missing messages are not in my "Trash."  Thanks anyway.

If you are using the free e-mail service, you are insured that the e-mails will remain there until you move them from the inbox folder. If you are using the AOL mail service the new mail will be in the inbox for 30 days after 30 it will be deleted. In order to keep the mail, you will have to open it and keep it as new in order to be kept for 30 days.

I am currently using the AOL free e-mail service.  My e-mail is deleted after approximately 30 days or so.  Is there more than one type of free e-mail service offered by AOL?  And if so, is that what you are referring to?

There are other e-mailing services. Since you are using the free e-mailing service provided by AOL, I am not sure why your mail is being deleted. The mail should not  be getting deleted after 30 days if you are using the free service.

There are other e-mailing services. Since you are using the free e-mailing service provided by AOL, I am not sure why your mail is being deleted. The mail should not  be getting deleted after 30 days if you are using the free service.

I am not sure why this is taking place either.  It is the reason I posted this originally.  I have learned to save mail to avoid losing it to deletion.  Apparently there seems to be a glitch in the service provided.

how to read the mails from inbox?

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Asked: Why was old mail prior to June 2014 deleted

why was old mail prior to June 2014 deleted

Asked: How to delete all inbound mail at one time?

How to delete all inbound mail at one time?

Asked: Deleted emails

some of my new mail is going straight to deleted mail. Not sure why.

Ask a Question... We'll forward it to people who know

More Questions

Inbox mail disappeared? Three months worth...

Please let me know which AOL product you are using i.e. AOL webmail (http://mail.aol.com ) or AOL Client (please mention the client version). Also please let me know the following details. Screen name in which you are facing this issue. From when are you facing this issue. Time zone ...

How do I get my AOL mail back in time sequence

Click on the column header that says "Date" and it will sort by date and time. Click again to sort in the opposite order (latest on top versus oldest on top).

Inbox Emails are auto deleted

Do you have any filters defined that might be doing that? Are you running any other e-mail programs, perhaps on your phone, that may be deleting your mail

AOL Mail deletes my emails automatically after 1 week

There used to be a way to change this under the settings menu. Since AOL Mail became "enhanced," I can no longer find this setting, and I have been to several forums searching for an answer. If anyone has a solution, please help.