Originated From
AOL Help

Where are my saved, old and new emails

Jan-25-2011--Start AOL same as always. Mial is gone, Where is my mail??????

Liked this question? Tell your friends about it

Featured Answer From AOL Help

Official


UPDATE 1/25/11 11:17AM
During scheduled maintenance yesterday, a problem was encountered causing messages to be removed from some of our valued users’ email accounts.
 Here’s how your account may have been affected:
 ·         Issue 1: My inbox is empty.
·         Issue 2: I’m missing some emails between November, 2010 and January, 2011.
 
We’ve identified the problem and plan to begin rolling out a solution starting later today. While some inboxes will have their emails restored immediately, others may take a few days.
 Here’s what to expect once your messages have been restored. Your inbound messages will appear in a folder labeled “Recovered Mail.” Your sent mail will re-appear in your “Sent” folder.
 
We are truly sorry for this inconvenience.  Our team is working around the clock on your behalf, and we appreciate your patience. We will keep you updated as more information becomes available.
For more information, please follow this thread:
http://aol.it/mailissues
 
Sincerely,
 
The AOL Mail Team

Be The First To Answer

Other people asked questions on various topics, and are still waiting for answer. Would be great if you can take a sec and answer them

Ask a Question... We'll forward it to people who know

More Questions

My new email comes in the same color as old email, I cannot tell which is

Hi Mary: So I can better assist you, could you tell me if you're using the AOL Desktop software or AOL Webmail? If you're using the AOL Desktop software, please let me know what version you are using. Also, do you get an error message? If you get an error message, could you tell me what it says ...

Deleted a saved draft from my email - how can i retrieve it ?

If you start an email and the system gets rebooted, your mail is gone. If you delete a draft email that was saved to send later, it is not in Recently Deleted. It is gone.

My old & new emails disappeared - need to retrieve them back.

Did you recently access your AOL account from Reseda, CA? I see some evidence that your account may have been compromised - can you please run your virus software and change your password? Unfortunately when an attacker gains access to your account and deletes your mail, they do so with your own ...

Saved E-mail Files in Lion

Hi Rob: For assistance, please refer to the help article below. Unable to launch AOL Desktop for Mac