Originated From
 AOL Help

Posted by Bill 2 years ago In:

Bill
Bill Asked:

Where are my saved, old and new emails

Jan-25-2011--Start AOL same as always. Mial is gone, Where is my mail??????

Liked this question? Tell your friends about it

Featured Answer From AOL Help

AOLMailMat
Official
AOLMailMat Answered:


UPDATE 1/25/11 11:17AM
During scheduled maintenance yesterday, a problem was encountered causing messages to be removed from some of our valued users’ email accounts.
 Here’s how your account may have been affected:
 ·         Issue 1: My inbox is empty.
·         Issue 2: I’m missing some emails between November, 2010 and January, 2011.
 
We’ve identified the problem and plan to begin rolling out a solution starting later today. While some inboxes will have their emails restored immediately, others may take a few days.
 Here’s what to expect once your messages have been restored. Your inbound messages will appear in a folder labeled “Recovered Mail.” Your sent mail will re-appear in your “Sent” folder.
 
We are truly sorry for this inconvenience.  Our team is working around the clock on your behalf, and we appreciate your patience. We will keep you updated as more information becomes available.
For more information, please follow this thread:
http://aol.it/mailissues
 
Sincerely,
 
The AOL Mail Team

Add a comment Report

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Anonymous

Asked: Cannot sign to aol mail

cannot sign to aol mail
  • Posted 3 months ago
walt

Asked: Aol mail

When is aol gonna fix the mailbox,it frezzes on me all the time
  • Posted by walt 4 months ago
joe blang

Asked: AOL Mail error message for each sent email and ...

Since upgrading to Windows 7 sp1 each time I try to send an email it says on top message sent but a black box on the bottom of the screen says sending, this continues forever. If I click on new mail ...

More Questions

I am not getting asny new email

Hi, Lori: If you are still experiencing this problem, my best suggestion would be to contact the mail team. To do so, please refer to the instructions in the following article: http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=70969

New email going directly to recently deleted.

Check free space, do you have in you mail box.

I want to delete all 22000.emails at one time

Click the empty checkbox in the column headers to select all messgaes in a given folder.