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Posted 2 years ago In:

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Anonymous
Anonymous Question:

I am not receiving attachments from one individual. The attachment shows on the new mail list, but is gone when I open the email.

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Featured Answer From AOL Help

AOLMailMat
Official
AOLMailMat Answered:

It sounds like the sender is most likely sending the email from Outlook in Rich Text format - can you ask him/her to send it in Plain Text?

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