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Aol won't connect, even with my wireless access, what can i do

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Featured Answer From AOL Help

Official

Please let me know which AOL product you are using i.e. AOL webmail (http://mail.aol.com) or AOL Client (please mention the client version).

 

Also please let me know the following details.

  • Screen name in which you are facing this issue.
  • From when are you facing this issue.
  • Time zone e.g. EST / IST etc…
  • Screen shot of the issue.

 

Feel free to send the screen shot to websuitehelp@aol.com

Steps to take screen shot (Windows OS)

· Go to the page in which you have issue. 
· Click on 'Print Scrn' button from the keyboard. 
· Click on 'Start' button from your computer 
· Click on 'Run' 
· Type 'mspaint' and press 'Enter' key from your keyboard. 
· Press 'Ctrl' button and press 'V' from the keyboard 
· Click on 'File' from the menu and click on 'Save' 
· Click on 'Save' button from the pop up 
  
Steps to take screen shot (MAC OS) Press Shift + Command + 3 from your keyboard. You can see the screen shot file on your 'Desktop' .

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