Posted by Lori guera 2 years ago In:

Lori guera
Lori guera Asked About 'AOL Mail (124)'

Can't seem to get rid of the NEDD HELP USING AOL ...

Can't seem to get rid of the NEDD HELP USING AOL MAIL bar on the bottom of my screen. I click the round icon and click HIDE ALWAYS still can't get it off ??? Please help. lorijgoetz@aol.com

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Answers

AOLMailAnandh
Official
AOLMailAnandh Answered:


Please let me know which AOL product you are using i.e. AOL webmail (http://mail.aol.com) or AOL Client (please mention the client version).
 
Also please let me know the following details.

  • Screen name in which you are facing this issue.
  • From when are you facing this issue.
  • Time zone e.g. EST / IST etc…
  • Screen shot of the issue.

 

Feel free to send the screen shot to websuitehelp@aol.com

 

Steps to take screen shot (Windows OS)


· Go to the page in which you have issue. 


· Click on 'Print Scrn' button from the keyboard. 


· Click on 'Start' button from your computer 


· Click on 'Run' 


· Type 'mspaint' and press 'Enter' key from your keyboard. 


· Press 'Ctrl' button and press 'V' from the keyboard 


· Click on 'File' from the menu and click on 'Save' 


· Click on 'Save' button from the pop up 


  


Steps to take screen shot (MAC OS)

 Press Shift + Command + 3 from your keyboard. You can see the screen shot file on your 'Desktop' 

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