Originated From
AOL Help

Add a new member cannot connect to IMAP server

I have tried to setup a new member name multiple times but to no avail.  It looks like it is available, but the verication won't go thru because is says it cannot connect to the IMAP server.

I even reinstalled the AOL software to see if that would work but it did not.

Can you help me add a new member?  The member I am trying to add is:


Thank you!

Liked this question? Tell your friends about it

Featured Answer From AOL Help


Can you try creating the account through a web browser at mail.aol.com, instead of through the AOL software?

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Asked: Can't delete mail

Hi I have a problem with my Alto mail account, and two other Gmail accounts connected to it. I'm running the latest Firefox, and have the same issue in Chrome and IE. In long periods, my deleted ...

Asked: Signing Out of AOL Mail

Why does it takes so long to close AOL mail ?

Asked: I have always had NEW and OLD for new mail coming ...

I have always had NEW and OLD for new mail coming in. Itook a suggestion from AOL to change these to INDEX. I want the others back.

Ask a Question... We'll forward it to people who know

More Questions

Cloud Servers and Data Security

Cloud computing is safe and reliable. In the simplest terms, cloud computing means storing and accessing data and programs over the Internet instead of your computer's hard drive. For more details you can visit http://www.opendrive.com/landing

Imap server certificate revoked...

Hi there: For assistance, please refer to the help article below. Message: Revocation information certificate for this site not available - while trying to access secure website

AOL IMAP SSLServer Timeouts, Login Failures

We now offer free email support for AOL Mail! To get email support, click the "Email Us" button located at the bottom of every AOL Mail help article, and we'll get back to you within 48 hours. You can browse our help articles by visiting http://help.aol.com/help/ProductLanding/aol_mail/ . Since we ...

Is the imap server down? does it go down very often?

Hi Joe: So I can better assist you, could you please provide me with additional information? Do you get an error message? If you get an error message, could you tell me what it says? Thank you.