Originated From
AOL Help

Add a new member cannot connect to IMAP server

I have tried to setup a new member name multiple times but to no avail.  It looks like it is available, but the verication won't go thru because is says it cannot connect to the IMAP server.

I even reinstalled the AOL software to see if that would work but it did not.

Can you help me add a new member?  The member I am trying to add is:


Thank you!

Liked this question? Tell your friends about it

Featured Answer From AOL Help


Can you try creating the account through a web browser at mail.aol.com, instead of through the AOL software?

Related Questions

Other people asked questions on similar topics, check out the answers they received:

Asked: New Mail

How do I delete ALL new mail at once?

Asked: How do I start sending mail from my old aol ...

How do I get my mail from my old aol account to start coming to my new aol account.

Asked: Remove aol mail

remove my e mail account

More Questions

AOL IMAP SSLServer Timeouts, Login Failures

We now offer free email support for AOL Mail! To get email support, click the "Email Us" button located at the bottom of every AOL Mail help article, and we'll get back to you within 48 hours. You can browse our help articles by visiting http://help.aol.com/help/ProductLanding/aol_mail/ . Since we ...

Is the imap server down? does it go down very often?

Hi Joe: So I can better assist you, could you please provide me with additional information? Do you get an error message? If you get an error message, could you tell me what it says? Thank you.

AOL Imap connect with MAC problem

Hi Bob: For assistance, please refer to the help article below. How do I reconfigure my AOL Mail account in Mac OS X?

SMTP Servers

Hi there: For assistance, please refer to the help article below. How do I use other email applications to send and receive mail from my AOL Mail account?