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9.7 Upgrade not opening.. Advise?

AOL 9.7 upgrade  will not open from either desktop or program files.  Wasn't having this problem (or any) prior to (?) upgrade. Any suggestions

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Featured Answer From AOL Help

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So I can better assist you, could you tell me if you receive an error message when you try to open AOL Desktop 9.7? If so, what is the message? Thank you for the additional information. Also, please try the solutions listed in the article below.

Unable to start the AOL Desktop Software

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Hi Barbilynn: For assistance, please refer to the instructions listed in one of the help articles below (depending if you’re using AOL WebMail or the AOL Desktop software): If you’re using AOL WebMail, please refer to this article: Unable to receive emails from specific senders on AOL Mail If ...

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THANK YOU for your help.!

Mouse buttons don't work when AOL 9.7 is running

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