AOLHelp.Rachel
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Member Since May 25, 2011
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Answered: When entering a site I sometimes get an error ...

I'm sorry this is happening. Please try the following solutions: 1. Clear cache and cookies 2. Upgrade (or reinstall if latest version) Internet Explorer 3. Run Quick Restore in AOL Desktop Please ...

Answered: Is this spam, or really from AOL? Years ago I had ...

For information on how to determine whether an email is AOL Certified Mail, please refer to our help article: AOL Certified Mail . Please let me know if this helps.

Answered: Cancelled subscription cos -Cant log in to my ...

Did you try calling +1-877-786-0722 (Mon-Fri 8am-1am EST & Sat 8am-10pm EST)? It is a toll-free number and they should be able to assist you. If not, please let me know. I am happy to help. I am ...

Answered: How to delete an email account

Thank you for your question. To delete email addresses, please use our help article: Delete an email address from your Address Book using Classic AOL Mail . (Just click the title to go to the full ...

Answered: How do I highlight words in an email before ...

Jim, thank you for your question. If you are using AOL Mail on the web, type the email then highlight the text you want emphasized and click the Background Color icon on the toolbar (to the left of ...

Answered: AOL destop v 10.1 suddenly started ...

I'm sorry this is happening. Please check your Download Manager to make sure that it is not set to download email attachments automatically. To do so, please follow the instructions in our help ...

Answered: My e-mail was hacked but when i try to change my ...

I'm sorry to hear this. Try calling +1-877-786-0722 (Mon-Fri 8am-1am EST & Sat 8am-10pm EST) for assistance with password issues. Please let me know if this helps.

Answered: AOL spam changed security answer now spamming ...

Try calling the US support number at +1-877-786-0722 (Mon-Fri 8am-1am EST & Sat 8am-10pm EST). Please let me know if this helps.

Answered: How do I reinstall my aol checkup for 9.6

Hi, David: Could you please answer a few more questions? 1. Did you recently upgrade the AOL Desktop Software to version 9.6? 2. Did you have Computer Checkup before you upgraded? Thank you.

Answered: My email acct has been hacked, what do I do?

I'm sorry to hear this. For information on what a compromised account is and how to fix it, use our help article below. Please let me know if you have any other questions. What is a compromised ...

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