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Member Since May 25, 2011
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Recent Activity by AOLHelp.Rachel

Answered: Why is all new e mail going into spam e mail?

Heatseek1, I'm happy to hear that the problem was worked out. Deborah, if you are still having trouble please email mailproduct@aol.com with details of the issue. They should be able to assist you ...

Answered: I was asked to update my information and then it ...

Thank you for your question. Please check to make sure the email you received is AOL Certified Mail. To do so, follow the instructions in our help article: AOL Certified Mail Let me know if you have ...

Answered: Deleting account

You can go to cancel.aol.com to cancel your AOL Account. We are sorry to see you go.

Answered: Old laptop with new hard drive how and where is it ...

I am happy to help you. Could you please be more specific with your problem?

Answered: Aol is running slow, think of changing, can you do ...

I'm sorry to hear this. Please try the solutions in this help article: AOL is slow . Just click the title to go to the full article. If the problem still persists, please let me know. I am happy to ...

Answered: Biych as hacker

Hi, Peter: If you think your account has been compromised, please refer to our help article: How do I know if my account has been compromised (hacked)? If you have any other questions, please let ...

Commented: About AOLHelp.Rachel's answer

Thank you for getting back to me. I am very happy to hear that it is working now. Please let me know if you have any questions in the future.

Answered: My account has been hacked. Mass Spam again. I can ...

I'm sorry to hear this. Please try calling +1-877-786-0722 (Mon-Fri 8am-1am EST & Sat 8am-10pm EST) for assistance with PW issues.

Commented: About AOLHelp.Rachel's answer

I am happy to hear that upgrading Internet Explorer helped. To run Quick Restore, follow the instructions in the help article below. Run Quick Restore Please let me know if you still experience ...

Answered: Change the lenguage

Could you please be more specific as to what AOL service you need to change the language of (e.g., AOL Desktop, email, AOL.com page)?

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