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AOLHelp.Erin

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Member Since November 15, 2010
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Recent Activity by AOLHelp.Erin

Commented: About AOLHelp.Erin's answer

Hi, FestBT: My best suggestion would be to contact our Mail Support Team. They can be reached via: Web form: http://t.co/0a6HwpM Twitter: @aolmailhelp or, Facebook: http://www.facebook ...

Answered: Hi, Erin: * I am using AOL Desktop 9.7 with ...

Hi, there: Please let me know if the solutions/suggestions listed in the article below fix the problem. Address Book is missing

Answered: Where did trash icon to the right of right of ...

Hi, Lisa: It should appear when you are highlighting each email in your Inbox. When you hover over the mail (using your mouse), does the icon still not appear? Thanks for the additional ...

Answered: Account Security Question

Hi, Peter: I apologize for the inconvenience. Please try calling the following number for assistance: 1-855-622-4946. They should be able to assist you further.

Commented: About AOLHelp.Erin's answer

Hi, Brenda: We are looking into this issue. Please feel free to send me details and your Username to atsupporthelp@aol.com. I'll forward the info to the team that is working on the issue. Thanks ...

Answered: Cannot search email

Please also feel free to send me details along with your Username to aolsupporthelp@aol.com. I'll forward your information to another team for assistance. Thank you for your patience.

Answered: Why can't I play AOL radio anymore. when it ...

Hi, there: My best suggestion would be to clear your cache and cookies to see if that solves the problem. If not, so I can better assist you, could you provide me these details along with your ...

Answered: Can't search emails

Please also feel free to send me details along with your contact information to atsupporthelp@aol.com. I will forward your information to another team for assistance. Thanks for your patience.

Answered: I have had to change my password 4 times in the ...

You can also try calling the following number for assistance: 1-800-827-6364. Thank you.

Answered: Log on problems

Hi, Scott: You can also try calling the following number for assistance: 1-800-827-6364. Thank you.

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Dot Mathis says:
"Erin~~Thank you VERY much for resolving my problem. My Favorites have been restored!! Dot Mathis"