AOLHelp.Erin
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AOLHelp.Erin

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Member Since November 15, 2010
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Recent Activity by AOLHelp.Erin

Answered: My software keeps signing off what do i do

Hi, Lynn: We apologize for the inconvenience. We are looking into this. Thank you for your patience.

Answered: Aol desktop update fiasco

Hi, Debe: For assistance, please refer to the article below. The sent folder or outbox contains email that I didn't send

Answered: I cannot find the "stored password" turn it off ...

Hi, Sandra: I apologize, but I'm not sure I understand your question. Do you want to remove your stored password? If so, please refer to the instructions listed in the article below. Remove stored ...

Answered: How do I cancel this service?

Hi, Jerry: So I can better assist you, could you tell me what service you would like to cancel? Thank you.

Commented: About AOLHelp.Erin's answer

Hi, FestBT: My best suggestion would be to contact our Mail Support Team. They can be reached via: Web form: http://t.co/0a6HwpM Twitter: @aolmailhelp or, Facebook: http://www.facebook ...

Answered: Hi, Erin: * I am using AOL Desktop 9.7 with ...

Hi, there: Please let me know if the solutions/suggestions listed in the article below fix the problem. Address Book is missing

Answered: Where did trash icon to the right of right of ...

Hi, Lisa: It should appear when you are highlighting each email in your Inbox. When you hover over the mail (using your mouse), does the icon still not appear? Thanks for the additional ...

Answered: Account Security Question

Hi, Peter: I apologize for the inconvenience. Please try calling the following number for assistance: 1-855-622-4946. They should be able to assist you further.

Commented: About AOLHelp.Erin's answer

Hi, Brenda: We are looking into this issue. Please feel free to send me details and your Username to atsupporthelp@aol.com. I'll forward the info to the team that is working on the issue. Thanks ...

Answered: Cannot search email

Please also feel free to send me details along with your Username to aolsupporthelp@aol.com. I'll forward your information to another team for assistance. Thank you for your patience.

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Dot Mathis says:
"Erin~~Thank you VERY much for resolving my problem. My Favorites have been restored!! Dot Mathis"