AOLHelp.Erin
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AOLHelp.Erin

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Member Since November 15, 2010
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Answered: I've been hikacked by an email virus which has ...

Hi, Gavin: It sounds like you've done all the correct steps. For additional information (and to prevent this from happening in the future), please refer to the article below. How do I know if my ...

Answered: Continuous request for password by AOL sign in

Hi, MAC: Please let me know if you are using the AOL Desktop software or Webmail? If you're using Webmail, please contact our Mail Support Team at: http://t.co/0a6HwpM If you're using the software ...

Answered: I log onto AOL and the screen blinks and shuts ...

Hi, Norman: Have you tried uninstalling and reinstalling the AOL Desktop software?

Answered: Free account, password reset, forgot the security ...

Hi, Joe: Please try calling 1-877-786-0722 (Mon-Fri 8am-1am EST and Sat 8am-10pm EST).

Answered: What can I do when I don't use a alernate e-mail ...

Hi, Susan: My best suggestion would be to contact our Mail Support Team at: http://t.co/0a6HwpM

Answered: Hey erin howd you delete ur aol mail account?

Hi, Chris: I'm sorry to hear you want to delete your account. To do so, please refer to the instructions listed in the article below (depending on the type of account you have). How do I cancel my ...

Answered: How do upgrade from 10.1 to 9.7 as the upgrade ...

I'm not sure I understand your question. To upgrade to AOL Desktop 9.7 (the most up-to-date version of the software), please go to: http://daol.aol.com/software/aoldesktop97/ If I'm not answering ...

Answered: AIM Expressions & Emoticons

Thanks, Renee. You should still be able to type in the emoticons. Does that not work?

Answered: Can't sign on to AOL

Hi, Kevin: I apologize for the inconvenience. Please try calling 1-877-786-0722 (Mon-Fri 8am-1am EST and Sat 8am-10pm EST).

Answered: Why do I have to download and restart AOL Desktop ...

Hi, there: So I can better assist you, could you provide me with additional details? Thank you.

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